FAQ
Faq category: Training
Find Answers on your new That CAD Girl Portal
+Find Answers on your new That CAD Girl Portal
If you have ever requested a proposal or invoice from That CAD Girl – Congrats! You have a portal!
Every portal is specific for the email address we have on file for you and you can access yours by following this link and entering your email address.
The availability of tabs on your portal will depend on whether you have been granted Full Access by the primary contact in your company or if you have Restricted Access. Everyone will have Home, Webinars and Paid Training tabs while those with Full Access will have access to Recent Transactions, Serial Numbers and Maintenance Reports.
DISCLAIMER: That CAD Girl has made every attempt to ensure the accuracy and reliability of the information about your Carlson Software licensing that is provided on this website. Nevertheless, inadvertent errors may occur so all information shall be confirmed and validated directly by Carlson Software prior to use.
Also, clicking on any serial number in the list brings you to a details page where you can add any “User Notes” that are helpful to you such as the user name, location or even the Change Key associated to that installation. You can also find the link to download and link to installation instructions.
DISCLAIMER: That CAD Girl has made every attempt to ensure the accuracy and reliability of the information about your Carlson Software licensing that is provided on this website. Nevertheless, inadvertent errors may occur so all information shall be confirmed and validated directly by Carlson Software prior to use.
- A list of Upcoming sessions in our Webinar Series with links to pre-register
- A list of sessions the user has attended with a link to download a Certificate of Attendance
- A list of Past sessions in our Webinar Series with links to the recording
- A list of Upcoming Training sessions that have already been paid for with links to pre-register
- A list of Past Training sessions the user has paid for and attended with a link to download a Certificate of Attendance
- A list of Past Training sessions with links to the recording
Find Answers on your new That CAD Girl Portal
If you have ever requested a proposal or invoice from That CAD Girl – Congrats! You have a portal!
Every portal is specific for the email address we have on file for you and you can access yours by following this link and entering your email address.
The availability of tabs on your portal will depend on whether you have been granted Full Access by the primary contact in your company or if you have Restricted Access. Everyone will have Home, Webinars and Paid Training tabs while those with Full Access will have access to Transactions, Serial Numbers and License Reports.
DISCLAIMER: That CAD Girl has made every attempt to ensure the accuracy and reliability of the information about your Carlson Software licensing that is provided on this website. Nevertheless, inadvertent errors may occur so all information shall be confirmed and validated directly by Carlson Software prior to use.
Also, clicking on any serial number in the list brings you to a details page where you can add any “User Notes” that are helpful to you such as the user name, location or even the Change Key associated to that installation. You can also find the link to download and link to installation instructions.
DISCLAIMER: That CAD Girl has made every attempt to ensure the accuracy and reliability of the information about your Carlson Software licensing that is provided on this website. Nevertheless, inadvertent errors may occur so all information shall be confirmed and validated directly by Carlson Software prior to use.
- A list of Upcoming sessions in our Webinar Series with links to pre-register
- A list of Past sessions in our Webinar Series with links to the recording
- A list of sessions the user has attended with a link to download a Certificate of Attendance
- A list of Paid Training sessions the user has attended with a link to download a Certificate of Attendance
- A list of Upcoming Paid Training sessions that have already been paid for with links to pre-register
- A list of Past Paid Training sessions with links to the recording
I’ve Installed My Carlson Software – Now What Do I Do?
+Installing and Registering
FAQ: How do I register my Carlson Software? And what are change keys?
FAQ: Can I install my Carlson desktop software on two computers?
FAQ: What happens if I get a new computer and need to reinstall Carlson?
Tracking my Licenses and Keeping Up to Date
FAQ: That CAD Girl Customer Portal
FAQ: My Maintenance is Current… Where’s My Upgrade?
Technical Support
FAQ: Where do I get support for Carlson Software and how much will it cost me?
FAQ: How can I be sure I’m running the latest build of my Carlson Software?
FAQ: I think I found a bug in my Carlson Software – how can I get it resolved?
Training
FAQ: What options do I have for training on CAD or Carlson Software?
FAQ: Am I eligible to attend your Carlson Software webinars for free?
FAQ: Before I buy, can I attend a webinar for free?
FAQ: Does That CAD Girl training qualify for PDH/CEU/continuing education credit?
What you should know about purchasing Carlson Software
+
Carlson Platform Options
Carlson Software’s desktop programs can be installed as a standalone program on top of IntelliCAD or on top of your separately purchased, full-AutoCAD-based program.
Carlson includes the latest version of IntelliCAD with every purchase.
The full-AutoCAD-based program can be AutoCAD, AutoCAD Map, Land Desktop, Civil 3D or other vertical – but does NOT include AutoCAD LT.
Carlson Survey and Takeoff can also be purchased and installed standalone with embedded AutoCAD (also known as the OEM version).
The embedded AutoCAD (OEM) programs include a limited, stripped-down version of AutoCAD that has functionality similar to AutoCAD LT.
The embedded AutoCAD (OEM) programs do not include IntelliCAD and do not require a separate purchase of AutoCAD.
The embedded AutoCAD (OEM) programs are a completely separate install than the programs that run with IntelliCAD or separately purchased license of full-AutoCAD and, although both programs can be installed on the same computer, the programs cannot be “combined”. For instance, if you own a license Survey OEM and also a license of Carlson GIS with IntelliCAD and need to access commands in both programs for work on a single drawing (.dwg) file, you would have to close the drawing out of the Survey OEM and then open it in the GIS program to do the work there.
Retail Pricing for Carlson Software
| Program | Retail Price of Standalone | Retail Price of Network | That CAD Girl Pricing |
|---|---|---|---|
| Select Suite - Pick 6 (from Survey, Civil, Hydrology, GIS, Point Cloud Basic, CadNet) | $ 4,750 | $ 5,225 | * See in store |
| Select Suite - Pick 5 (from Survey, Civil, Hydrology, GIS, Point Cloud Basic, CadNet) | $ 4,350 | $ 4,785 | * See in store |
| Civil Suite or Select Suite Pick 4 (from Survey, Civil, Hydrology, GIS, Point Cloud Basic, CadNet) | $ 3,950 | $ 4,345 | * See in store |
| Select Suite - Pick 3 (from Survey, Civil, Hydrology, GIS, Point Cloud Basic, CadNet) | $ 3,550 | $ 3,905 | * See in store |
| Select Suite - Pick 2 (from Survey, Civil, Hydrology, GIS, Point Cloud Basic, CadNet) | $ 2,950 | $ 3,135 | * See in store |
| Survey | $ 1,950 | $ 2,145 | * See in store |
| Civil | $ 1,750 | $ 1,925 | * See in store |
| Hydrology | $ 1,250 | $ 1,375 | * See in store |
| GIS | $ 1,095 | $ 1,205 | * See in store |
| Takeoff Suite (Construction, CADNet, Trench, GeoTech) | $ 7,500 | $ 8,250 | * See in store |
| Construction | $ 3,750 | $ 4,125 | * See in store |
| CADNet | $ 1,595 | $ 1,755 | * See in store |
| Trench | $ 1,595 | $ 1,755 | * See in store |
| GeoTech | $ 1,595 | $ 1,755 | * See in store |
| Takeoff with embedded AutoCAD (OEM) | $ 9,000 | $ 9,900 | * See in store |
| Survey with embedded AutoCAD (OEM) | $ 2,995 | $ 3,295 | * See in store |
| Other Software or Hardware | Request Pricing or *See in store |
Carlson Software Annual Maintenance
If it is renewed prior to expiration, maintenance costs 10% of the retail price of the software. See Upgrading Carlson Software below for more information about renewals after maintenance has expired.
Carlson’s Annual Maintenance is NOT available for embedded AutoCAD (OEM) products, for SurvCE or for SurvPC. It is only available for IntelliCAD/for CAD-based products.
Carlson’s policy on Software Maintenance can be viewed by clicking here.
| Program | Retail Price of Standalone | Annual Maintenance for Standalone | Retail Price of Network | Annual Maintenance for Network |
|---|---|---|---|---|
| Select Suite Pick 6 | $ 4,750 | $ 475 | $ 5,225 | $ 522.50 |
| Select Suite Pick 5 | $ 4,350 | $ 435 | $ 4,785 | $ 478.50 |
| Select Suite Pick 4 | $ 3,950 | $ 395 | $ 4,345 | $ 434.50 |
| Select Suite Pick 3 | $ 3,550 | $ 355 | $ 3,905 | $ 390.50 |
| Select Suite Pick 2 | $ 2,750 | $ 275 | $ 3,025 | $ 302.50 |
| Civil Suite | $ 3,950 | $ 395 | $ 4,345 | $ 434.50 |
| Survey | $ 1,950 | $ 195 | $ 2,145 | $ 214.50 |
| Civil | $ 1,750 | $ 175 | $ 1,925 | $ 192.50 |
| Hydrology | $ 1,250 | $ 125 | $ 1,375 | $ 137.50 |
| GIS | $ 1,095 | $ 109.50 | $ 1,205 | $ 120.50 |
| Takeoff Suite | $ 7,500 | $ 750 | $ 8,250 | $ 825.00 |
| Construction | $ 3,750 | $ 375 | $ 4,125 | $ 412.50 |
| CADNet | $ 1,595 | $ 159.50 | $ 1,755 | $ 175.45 |
| Trench | $ 1,595 | $ 159.50 | $ 1,755 | $ 175.50 |
| GeoTech | $ 1,595 | $ 159.50 | $ 1,755 | $ 175.50 |
Upgrading Carlson Software
Upgrading Carlson’s non-OEM desktop products is done through the Maintenance Plan.
If it is renewed prior to expiration, maintenance costs 10% of the retail price of the software. If Maintenance is not renewed prior to expiration, a 1-year Maintenance Plan costs 15% of software list price and increases by 5% per year after the expiration date.
If your license is not currently on maintenance, you can pay the maintenance fee plus an expiration fee which will both upgrade you to the current version of the program AND include any upgrades that are released within the maintenance year.
| Maintenance Status | Annual Maintenance (Percentage of Retail) | Expiration Fee (Percentage of Retail) | Total Fee (Percentage of Retail) |
|---|---|---|---|
| Current | 10% | 0 | 10% |
| 1 year behind | 10% | 10% | 15% |
| 2 years behind | 10% | 20% | 20% |
| 3 years behind | 10% | 30% | 25% |
| 4 or more years behind | 10% | 40% | 50% |
Sample Upgrade & Maintenance Renewal Pricing
| Program | # of Years Expired | Retail Price | Total Fee (Percentage of Retail) | Total Fee to Upgrade and/or Renew Maintenance for 1 Year |
|---|---|---|---|---|
| Survey | 0 maintenance is current | $ 1,850 | 10% | $ 185.00 |
| Survey | Less than 1 maintenance has expired | $ 1,850 | 20% | $ 370.00 |
| Networked Survey | Less than 1 maintenance has expired | $ 2,035 | 20% | $ 407.00 |
| Civil Suite or Select Suite Pick 4 | 0 maintenance is current | $ 3,950 | 10% | $ 395.00 |
| Civil Suite or Select Suite Pick 4 | Less than 1 maintenance has expired | $ 3,950 | 20% | $ 790.00 |
| Networked Civil Suite or Select Suite Pick 4 | Less than 1 maintenance has expired | $ 4,345 | 20% | $ 869.00 |
The cost to upgrade Carlson’s OEM products varies depending on the program and how many versions behind you are.
Follow this link then click on Request a Custom Proposal to request upgrade pricing.
Competitive Upgrades
Follow this link then click on Request a Custom Proposal to see if additional discounts are available.
System Requirements for Desktop Software
Because it changes from version to version, my “go-to” answer is going to always point to this page where Carlson lists the minimum system requirements for running Carlson with embedded AutoCAD (OEM), on top of AutoCAD and with IntelliCAD.
You may also keep an eye on our System Requirements and Hardware Compatibility FAQs for the latest information.
30 Day Trials
Then click on Request a 30 day Trial Serial Number
Once you decide to purchase, you won’t even need to uninstall. You can activate your software by simply updating your registration with your purchased serial number.
Technical Support & Training
You can see all the opportunities for training with That CAD Girl here and you can follow these links for to see our FAQs about the training and technical support available from Carlson and That CAD Girl.
What is Carlson College?
+That CAD Girl was one of the first two training centers to meet the qualifications for Carlson College.
What options do I have for training on CAD or Carlson Software?
+But, don’t forget – there’s a difference between Carlson software TRAINING and Carlson Software TECH SUPPORT… you have to pay for one and the other is free!
If it’s training you need, the best and most timely training I provide is through my live webinars or custom online training. You can see the list of upcoming webinars here or follow this link then click on Request for Custom Training to schedule one-on-one custom training.
If it’s movies and videos you want, Carlson has an extensive library of recorded webinars and I’ve posted the webinars I presented on Carlson’s behalf here in my Video Library.
And, if you prefer written material, you may be interested in my Carlson Self-Study Training Manuals. These don’t cover everything Carlson… they’re more of the inch-wide but mile deep variety.
Am I eligible to attend your Carlson Software webinars for free?
+The fine print: There will be a limited number of “seats” available for the sessions (limits of the technology). If we start bumping up against the limit of attendees, only one person per company will be able to attend each session. If we have plenty of seats available, that won’t be an issue.
After pre-registering, we will confirm your recent purchase and, if you are eligible to attend, will send you the meeting login information.
Follow this link to pre-register for any webinars you’d like to attend.
Why did you start doing your webinar series for Carlson and CAD training?
+Over a 3 week period I had 14 2-hour sessions with different people or groups. At that point I realized I needed to find a better way if I wanted to continue to support those who purchased software from me – and the webinar series was born!
Now it has grown and is, I think, a great way to make everyone happy. Those needing an overview of the software or particular features can get that on a regular basis. And, it frees me up to offer more specialized training to those who want and need custom training.
Does That CAD Girl training qualify for PDH/CEU/continuing education credit?
+I am an approved provider of continuing education credit for the North Carolina Board of Engineers & Land Surveyors so anyone licensed in NC should have no problem.
For those out-of-state who attend my webinars or arrange for custom online training: Once (or maybe twice if I’m really on my game) a year I send out emails that “Acknowledge Your Attendance” in our webinar(s). This is not a guarantee that the hours will be accepted by all licensing boards but, it IS training, not a sales pitch, so I have a hard time seeing how they could deny credit..
Also, for all custom online CAD training and CAD webinars, recordings of the sessions can be provided in the case of an audit.
How much training will I need to learn Carlson?
+If you’ve used anything AutoCAD-based (such as Land Desktop, Eagle Point, Civil 3d) then the only thing you will need to learn is how Carlson manages points or surfaces compared to those programs. In many ways Carlson Software and Land Desktop are more similar than Land Desktop and Civil 3d so the learning curve is pretty short.
But, if you’re coming from TerraModel or Microstation-based program, learning the AutoCAD or IntelliCAD platform underneath Carlson programs will probably double the time it takes to learn the program. It’s all CAD so you’re not starting from scratch, but figuring out the fundamental differences between layers and levels, templates and seed files, cells and blocks, paper space and plan/profile views and so on will take some time.
Refer to this FAQ for training that’s available if you need to learn CAD or Carlson Software.
Before I buy, can I attend a webinar for free?
+Be our guest! Be our guest!
Put our service to the test
Tie your napkin ’round your neck, cherie
And we’ll provide the rest
Of course! Click here to send me a message and let me know which CAD webinar you’d like to attend.