FAQ
How is the price of Carlson maintenance calculated?
If it is renewed prior to expiration, the price will remain the same – 10% of the retail price of the software.
However, if Maintenance is not renewed prior to expiration, a 1-year Maintenance Plan costs 20% of software list price and increases by 10% per year after the expiration date.
But, regardless of how many years you’ve fallen behind, Carlson will never charge more than 50% of the current retail price of the software in order to bring your license up to the current version.
If it is renewed prior to expiration, maintenance costs 10% of the retail price of the software. If Maintenance is not renewed prior to expiration, a 1-year Maintenance Plan costs 15% of software list price and increases by 5% per year after the expiration date.
If your license is not currently on maintenance, you can pay the maintenance fee plus an expiration fee which will both upgrade you to the current version of the program AND include any upgrades that are released within the maintenance year.
Carlson’s policy on Software Maintenance can be viewed by clicking here.
| Maintenance Status | Annual Maintenance (Percentage of Retail) | Expiration Fee (Percentage of Retail) | Total Fee (Percentage of Retail) |
|---|---|---|---|
| Current | 10% | 0 | 10% |
| 1 year behind | 10% | 10% | 15% |
| 2 years behind | 10% | 20% | 20% |
| 3 years behind | 10% | 30% | 25% |
| 4 or more years behind | 10% | 40% | 50% |
| Program | Retail Price of Standalone | Annual Maintenance for Standalone | Retail Price of Network | Annual Maintenance for Network |
|---|---|---|---|---|
| Select Suite Pick 6 | $ 4,750 | $ 475 | $ 5,225 | $ 522.50 |
| Select Suite Pick 5 | $ 4,350 | $ 435 | $ 4,785 | $ 478.50 |
| Select Suite Pick 4 | $ 3,950 | $ 395 | $ 4,345 | $ 434.50 |
| Select Suite Pick 3 | $ 3,550 | $ 355 | $ 3,905 | $ 390.50 |
| Select Suite Pick 2 | $ 2,750 | $ 275 | $ 3,025 | $ 302.50 |
| Civil Suite | $ 3,950 | $ 395 | $ 4,345 | $ 434.50 |
| Survey | $ 1,950 | $ 195 | $ 2,145 | $ 214.50 |
| Civil | $ 1,750 | $ 175 | $ 1,925 | $ 192.50 |
| Hydrology | $ 1,250 | $ 125 | $ 1,375 | $ 137.50 |
| GIS | $ 1,095 | $ 109.50 | $ 1,205 | $ 120.50 |
| Takeoff Suite | $ 7,500 | $ 750 | $ 8,250 | $ 825.00 |
| Construction | $ 3,750 | $ 375 | $ 4,125 | $ 412.50 |
| CADNet | $ 1,595 | $ 159.50 | $ 1,755 | $ 175.45 |
| Trench | $ 1,595 | $ 159.50 | $ 1,755 | $ 175.50 |
| GeoTech | $ 1,595 | $ 159.50 | $ 1,755 | $ 175.50 |
Sample Upgrade & Maintenance Renewal Pricing
| Program | # of Years Expired | Retail Price | Total Fee (Percentage of Retail) | Total Fee to Upgrade and/or Renew Maintenance for 1 Year |
|---|---|---|---|---|
| Survey | 0 maintenance is current | $ 1,850 | 10% | $ 185.00 |
| Survey | Less than 1 maintenance has expired | $ 1,850 | 20% | $ 370.00 |
| Networked Survey | Less than 1 maintenance has expired | $ 2,035 | 20% | $ 407.00 |
| Civil Suite or Select Suite Pick 4 | 0 maintenance is current | $ 3,950 | 10% | $ 395.00 |
| Civil Suite or Select Suite Pick 4 | Less than 1 maintenance has expired | $ 3,950 | 20% | $ 790.00 |
| Networked Civil Suite or Select Suite Pick 4 | Less than 1 maintenance has expired | $ 4,345 | 20% | $ 869.00 |